Please use one of the methods below to contact customer support.
You will find a Live Support link on most pages where you can contact our support staff during office hours. If it is out of office hours, you can leave a message by sending us an email and we will contact you.
For Order Returns
To return goods please contact Live Support or send us an email and we will issue a Returns Merchandise Authorization (RMA) number. Returned goods from the USA and Canada will need to be sent to:
Alpha Distribution Ltd,
654 Evans Avenue,
BC, V6A 2K9,
Please note that customers will have to pay return postage charges and are advised to record and insure the package for their own security.