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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14217
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
286
based on 15738 customer reviews
4.8

Customer Reviews

Showing 551-600 of 15,738 items.
Excellent as always

Excellent as always

By from Unknown location on 12.05.2023 18:15

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I bought crystal contact lenses

I bought crystal contact lenses - but they are poor version I received. I have bought crystal aqua which are good but crystal blue are useless and poor - I have also in past received a mix of boxes. Crystal aqua in white are good crystal in blue packet should be avoided

By from Unknown location on 12.05.2023 16:52

Company replied:

Hello Fisher, Thank you for your feedback. I am sorry to hear that the lenses you have ordered are not suitable for you. Not all lenses will be suitable for all wearers. If you require to, please contact our support team to arrange a return of the lenses and we can offer a refund or replacement. Apologies for the inconvenience caused. Kind regards Hayley

Hayley Brown, 22.05.2023 19:38

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Great service

Great service, good price. Contact Lenses very comfortable, quick delivery. Very satisfied been buying of them for about a year now.

By from Unknown location on 10.05.2023 19:17

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The Best Service

Prompt delivery. Good service.

By from Unknown location on 10.05.2023 10:53

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Always out of stock

My normal contacl lenses have been out of stock for months now, the Crystal Aqua Daily, why on earth they have been out of stock is beyond me. I have to use other ones which are not as good or comfortable.

By from Unknown location on 10.05.2023 10:22

Company replied:

Hello Mark, Thank you for your feedback. I am sorry that your lenses are not available to order and have not been on a few occasions. Due to the popularity of the brand , we have lower stock than required. I apologise you have been affected by this. One of our team will be in touch to try and offer an alternative for you. Apologies again. Kind regards Hayley

Hayley Brown, 15.05.2023 18:57

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Always fast

Always fast. Always reliable. My go-to supplier for lenses.

By from Unknown location on 09.05.2023 15:56

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Great choice

Great choice. Easy to order & swift delivery

By from Unknown location on 09.05.2023 15:53

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Excellent service, easy to use…

Have used contactlenses.co.uk for many years. Excellent service, easy to use website and great prices. Wouldn’t go anywhere else.

By from Unknown location on 09.05.2023 05:12

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This company is so helpful

This company is so helpful. The lenses required were not in stock so they suggested another and sent them out straight away. They were suitable and very competitively priced. Very fast delivery as well. Highly recommended.

By from Unknown location on 08.05.2023 17:10

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Excellent

Excellent, efficient service.

By from Unknown location on 08.05.2023 16:15

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I've been with this company for 17…

I've been with this company for 17 years 100 percent customer service cannot fault

By from Unknown location on 07.05.2023 20:36

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Good, if you are not in a hurry!

The cost of lenses was very competitive, however delivery was very poor compared to the completion.

By from Unknown location on 07.05.2023 20:27

Company replied:

Hello John, Thank you for your review. I am sorry that your order took longer to reach you then expected. I can confirm your order left us earlier than we estimated, however these are a non-stock lens and had to be ordered in for you. Apologies again and thank you for ordering with us! Kind regards Hayley

Hayley Brown, 18.05.2023 12:35

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Always a wonderful person at the end of…

Always a wonderful person at the end of the phone. No fuss always. A complete and utter pleasure. Everything is straight to the point and the main thing is they are always polite. My order comes on time and sometimes even before.

By from Unknown location on 07.05.2023 17:44

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Excellent service and the call centre…

Excellent service and the call centre are always happy to help.

By from Unknown location on 07.05.2023 16:10

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Wouldn’t go anywhere else

I’ve used this site for years. Quick, easy and cheap, no complaints.

By from Unknown location on 07.05.2023 15:58

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Lenses not available

Several of the lenses of my choice was not available, I almost went to another supplier, I was a bit disappointed to say the least as I have been using your company for a few years now

By from Unknown location on 07.05.2023 15:51

Company replied:

Hello Richard, Thank you for your feedback. I am sorry that your lenses are not available to order and have not been on a few occasions. Due to the popularity of the brand , we have lower stock than required. I apologise you have been affected by this. One of our team will be in touch to try and offer a solution for you. Apologies again. Kind regards Hayley

Hayley Brown, 15.05.2023 18:59

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People

People. There is always a real person available to speak with if you need help. They are always friendly and efficient. Simplicity. They make it really easy to get your contact lenses. Price. Their prices are competitive.

By from Unknown location on 07.05.2023 09:18

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Contactlenses.co.uk are a great company…

Contactlenses.co.uk are a great company that provide a great service but the contact lenses I ordered were absolutely terrible and split as soon as they went into my eye. I have been wearing contacts for years and have never had this issue before

By from Unknown location on 07.05.2023 00:02

Company replied:

Hello Kerry, Thank you for your feedback. Im sorry to hear you're having issues with your current lens order. One of our team will be in touch to resolve this issue for you. Apologies again, Kind regards Hayley

Hayley Brown, 15.05.2023 18:49

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Great suppliers of lenses

Invariably a prompt and efficient service

By from Unknown location on 06.05.2023 18:35

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I was given another pair of contact…

I was given another pair of contact lenses to replace a pair that was slightly damaged, free of charge. They arrived within a couple of days Customer service was excellent and dealt with it quickly.

By from Unknown location on 06.05.2023 15:55

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Great service.

Easy to order, quick delivery.

By from Unknown location on 05.05.2023 21:44

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Easy to order and pay for your goods…

Easy to order and pay for your goods and quick delivery.

By from Unknown location on 05.05.2023 19:14

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Very good service

Very good service

By from Unknown location on 05.05.2023 19:09

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Excellent

Bought my lenses for yrs through these guys, excellent customer service, quality lenses and delivery, first class in my opinion!

By from Unknown location on 05.05.2023 16:37

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Worst contact lens

Worst contact lens Liquid stung my eyes and the lens were curled in the solution not at all fit for use

By from Unknown location on 05.05.2023 16:34

Company replied:

Hello Annmarie, Thank you for your feedback. Im sorry to hear you're having issues with your current lens order. One of our team will be in touch to resolve this issue for you. Apologies again, Kind regards Hayley

Hayley Brown, 15.05.2023 18:52

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Wide Range & Efficient Delivery

Good range of opthalmic products at competitive prices, speedily delivered and simple to order.

By from Unknown location on 05.05.2023 16:34

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Wery fast delivery

Wery fast delivery

By from Unknown location on 05.05.2023 16:01

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Always easy to order

Always easy to order, really quick delivery and reasonable prices, cannot fault the service

By from Unknown location on 04.05.2023 20:40

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Great customer service

Great customer service - had an issue with my order and the customer team were really responsive and helpful.

By from Unknown location on 04.05.2023 18:36

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Super fast service

Super fast service/delivery. Can’t fault at all. Highly recommend.

By from Unknown location on 02.05.2023 20:53

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Fast Delivery

Used contactlense.co.uk for many years now and never an issue. Fast delivery and saves £1’s per year, if you’re a regular wearer like myself.

By from Unknown location on 02.05.2023 16:27

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Been using contact lenses for quite…

Been using contact lenses for quite some time now, very happy with them, easy to order & very quick delivery , Thankyou.

By from Unknown location on 02.05.2023 10:01

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Customer since 2018

I’ve been a customer since 2018 and have never been let down by these guys. Massive Thank you to them for their fair prices, fast delivery and quality products.

By from Unknown location on 01.05.2023 20:00

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The incorrect lenses sent

The incorrect lens power was sent, although I probably made the mistake. On reporting this, the company rectified the error very quickly, sending out the correct lenses with no hassle. I will definitely be buying from them again due to their understanding and proficient customer service. Impressive.

By from Unknown location on 01.05.2023 16:00

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Always use this site for contacts

Always use this site for contacts. Great prices and service. Fast delivery always .

By from Unknown location on 30.04.2023 19:10

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Quick & easy to order with updates…

Quick & easy to order with updates throughout the process

By from Unknown location on 30.04.2023 16:39

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Arrived swiftly and the lenses are…

Arrived swiftly and the lenses are great!

By from Unknown location on 29.04.2023 12:09

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Best price

Best price, good communication. I did wait over 2 weeks for delivery, however they did arrive before the expected date.

By from Unknown location on 28.04.2023 19:18

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Excellent service

Have ordered from here several times, the process is quick and efficient and delivery has always been reliable and very fast. Excellent prices too.

By from Unknown location on 28.04.2023 08:37

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Excellent service

Excellent service

By from Unknown location on 28.04.2023 05:03

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Cheap prices for very good lenses

Cheap prices for very good lenses. Impressed and will buy again

By from Unknown location on 27.04.2023 16:14

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First class service…

So refreshing these days to experience such good customer service. Highly recommend.

By from Unknown location on 27.04.2023 15:49

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As always a pleasure to deal with

As always a pleasure to deal with. Superfasrt service. Would highly recommend.

By from Unknown location on 25.04.2023 19:02

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Great customer service

Had to contact customer services who answered quickly and was a real person and solved my problem with seconds. Thank you

By from Unknown location on 25.04.2023 16:46

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Good products,great quality and price

Good products,great quality and price, quick delivery 👌

By from Unknown location on 25.04.2023 16:02

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I has ordered the wrong lenses my fault…

I has ordered the wrong lenses my fault entirely but the company replaced them immediately without having to be pushed amazing customer service

By from Unknown location on 25.04.2023 16:00

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Company is doing an excellent job

Company is doing an excellent job. I would highly recommend them.

By from Unknown location on 24.04.2023 18:33

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Great customer service

Been using contactlenes.co.uk for a few years, simply because they offer great prices on contact lenses and the customer service has always been spot on. I recently placed a order, realised I had not updated my new address. I paid for next day delivery and my order wasn't completed due to DPD not following the correct instructions. This drove me up the wall as I desperately needed them. However, I spoke to customer services at contactlenes.co.uk who resent me a new order the very next day via Royal Mail. I know I can always rely on them. They didn't try pass the buck and dealt with this issue directly.

By from Unknown location on 24.04.2023 15:52

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GREAT SERVICE FROM CONTACTLENSES.CO.UK

I have been getting daily disposable lenses and contact lens solutions from contactlenses.co.uk for some years now and I have always been happy with them. They are good value for money compared to High Street opticians and are the same product. I wear monthly lenses most of the time but I like to get daily disposable lenses for going away. It is easy to order via their website and the order arrives quickly.

By from Unknown location on 24.04.2023 10:08

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Great service and quality lenses for a…

Great service and quality lenses for a great price.

By from Unknown location on 23.04.2023 20:38

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.