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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14217
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
286
based on 15738 customer reviews
4.8

Customer Reviews

Showing 7,851-7,900 of 15,738 items.
Best Buy

Always buy from contactleness really quick service and the contact lenses are so much cheaper than high street optitions. 5 stars all round.

By from Unknown location on 03.09.2017 08:58

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Always excellent service and superfast …

Always excellent service and superfast delivery.

By from Unknown location on 02.09.2017 15:12

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As always very fast and efficient …5*

As always very fast and efficient service😊 Wouldn't order anywhere else!

By from Unknown location on 02.09.2017 13:34

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Absolutley fantastic service

Absolutley fantastic service. I wont use any other website but this! Id run out of lenses and mt opticians wouldn't fit me in for 4weeks or sell me any extra lenses. I was in a right panic and then found this websitr after seeing it on tv. The price was actually much cheaper than my regular opticians with more brands and choices! Postage very reasonable and they arrived very quickly. Will most definitely use again!

By from Unknown location on 02.09.2017 04:59

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Great service

Great service, very quick free delivery. Highly recommended!!!!

By from Unknown location on 01.09.2017 21:18

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Price increase and now charge for delivery

I have used contactlenses.co.uk for around 18 months now and find them great however was a little disappointed when I went to order this month and realised they had increased their prices and now charge for delivery too without so much as an email to advise of the upcoming changes. Unfortunately this will make me compare elsewhere which is a shame!

By from Unknown location on 01.09.2017 15:23

Company replied:

Hello Vicki, Thank you for your feedback and your continued custom. Regretfully we recently have had to introduce a delivery charge if an order is below the value of £30, this is due to continued price rises to us which we are unable to absorb. You will find many of our competitors do the same, however have a higher value threshold then the £30 we do. To confirm, any order £30 or over continues to benefit from free first class delivery. I hope to welcome you back again soon. Kind regards Hayley

, 07.09.2017 12:06

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Excellent service

Excellent service! Contacts are brilliant. Wear them all the time Thank you

By from Unknown location on 31.08.2017 18:56

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Faultless service

Faultless service. Excellent products and fast delivery. The Crystal Hydro lenses are amazing and I can comfortably wear them all day - a much cheaper alternative to the One Day Acuve Moist. Happy customer, and I'll be ordering again and again!

By from Unknown location on 31.08.2017 17:59

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Fantastic service

Fantastic service, just as good a quality as the more expensive sights, would use again

By from Unknown location on 31.08.2017 17:20

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Very pleased with the service

Very pleased with the service. Extremely quick delivery. Would recommend to anyone

By from Unknown location on 31.08.2017 17:06

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Excellent service

As usual arrived on time, excellent quality lenses, excellent service. Thank you 😊

By from Unknown location on 31.08.2017 16:35

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Always a reliable efficient service!

Always a reliable efficient service!

By from Unknown location on 31.08.2017 15:23

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Excellent service

Excellent service, great price , so far no problems with the lenses, thank you

By from Unknown location on 31.08.2017 11:12

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So many contact lens providers …

So many contact lens providers available but this one is the best...speedy service... Always have my lenses in stock... Happy customer...

By from Unknown location on 30.08.2017 22:57

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Have ordered from contactlenses.co.uk …

Have ordered from contactlenses.co.uk for a long time now, a while ago recommended a friend using my email she received a discount but I received none. Also disappointed with the removal of free delivery

By from Unknown location on 30.08.2017 22:06

Company replied:

Hello Alexandra, Thanks for getting in touch and providing us with some feedback. Our 'Refer a Friend' is all automatically applied providing the instructions with adding e-mail addresses etc at the time is followed correctly, it could be your friend missed out entering your email. Its not a problem, one of our customer support team will contact you shortly to resolve this for you so we can get the discount applied. It is unfortunate that we had to take the difficult decision and introduce a £3 delivery fee for any orders under the value of £30. I can confirm however, free delivery is still available if an order is made of £30 or over. Thanks again for your feedback, Kind regards Hayley

, 31.08.2017 08:42

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Quick delivery

Quick delivery, and good quality.

By from Unknown location on 30.08.2017 17:01

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Have used this site for years.Excellent …

Have used this site for years.Excellent prompt delivery. Such a shame that delivery isn't free,except over a certain amount. But,can understand why.

By from Unknown location on 30.08.2017 16:16

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Quick and simple

Quick and simple! Great service

By from Unknown location on 30.08.2017 15:27

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Excellent fast service.

Excellent fast service. Never had a problem - highly recommended.

By from Unknown location on 30.08.2017 15:18

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Good service again

Good service again. When I ordered my lenses the delivery was expected within a few days, however, I received an apologetic email stating a slight delay. It is helpful to be kept informed of expected delivery.

By from Unknown location on 30.08.2017 11:43

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I/we have used you for a few years now …

I/we have used you for a few years now and can't give any reason why we would use anyone else, you are fast with delivery and a pleasure to do business with also easy to place orders. With thanks Phil & Daniella

By from Unknown location on 29.08.2017 20:45

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Customer service wasn't helpful at all …

Customer service wasn't helpful at all !!! Not a happy customer.....

By from Unknown location on 29.08.2017 18:25

Company replied:

Hello Zera, I am sorry to hear that you were unhappy with the service and resolution we provided. Unfortunately however due to past circumstances on your account, on this occasion we were unable to replace or refund you for your order without the return of the lenses, which was advised to you previously. Apologies again, I can see we also advised you to speak to your optician to see the reason for this continued issue. Kind regards Hayley

, 30.08.2017 13:05

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Very good and easy to use service!

Been using contactlenses.co.uk for several years now and I am more than happy with the service. Straight forward ordering with a quick delivery!

By from Unknown location on 29.08.2017 16:00

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Fast service

Fast service, brilliant

By from Unknown location on 29.08.2017 15:23

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Great site

Great site! Products are good and they are delivered next day!

By from Unknown location on 29.08.2017 15:17

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Great choice

Great choice, good prices and fast delivery. I use them every time. Don't pay Opticians prices.

By from Unknown location on 29.08.2017 11:00

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Fast and efficient

Fast and efficient delivery with a good quality product. A shame they have started charging for delivery under £30 now.

By from Unknown location on 29.08.2017 10:13

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Can't do better

Order on a Monday Delivered Tuesday. Can't do better than that

By from Unknown location on 29.08.2017 08:43

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Excellent my lenses were of very good …

Excellent my lenses were of very good quality and arrived rapidly

By from Unknown location on 29.08.2017 07:11

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Always great service I received next …

Always great service I received next day delivery on my lenses! Fab!

By from Unknown location on 28.08.2017 21:18

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Very quick

Very quick, good service, it's not free delivery anymore though, which is disappointing.

By from Unknown location on 28.08.2017 20:42

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Very bad

Very bad. Only site that charges for postage for contact lenses. Last time I order from here.

By from Unknown location on 28.08.2017 16:56

Company replied:

Hello Mohammed, Thank you for your feedback. It is unfortunate that recently we have had to introduce a delivery charge if an order is below the value of £30, this is due to continued price rises to us which we are unable to absorb. You will find many of our competitors do the same, however have a higher value threshold then the £30 we do. To confirm, any order £30 or over continues to benefit from free first class delivery. Kind regards Hayley

, 07.09.2017 12:07

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Delivery was 2 days late

Delivery was 2 days late. A charge is now applied when it used to be free for delivery. You no longer have any USP.

By from Unknown location on 28.08.2017 16:02

Company replied:

Hello Shobha, Thank you for your feedback. Although over 90% of first class orders are delivered next day, this is not a guaranteed service. I can confirm your order left our distribution centre on the despatch date we advised you at the time of ordering. A small delivery charge is now required if a customers order is under the value of £30 which you will find is much lower then many of our competitors, as is our free delivery of orders £30 and over. Thanks again for your order. Kind regards Hayley

, 29.08.2017 08:34

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Fast and efficient service

Fast and efficient service with reasonable prices. I miss the free P&P on all orders though.

By from Unknown location on 28.08.2017 15:38

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great customer care

great customer care. I made an error with my order and it was rectified super quick.

By from Unknown location on 28.08.2017 15:35

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Fantastic service

Fantastic service. So easy to order. Quick and easy every time.

By from Unknown location on 28.08.2017 15:34

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Always use the same company,great …

Always use the same company,great quality, quick delivery and great value for money

By from Unknown location on 28.08.2017 15:29

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Excellent service

Excellent service. Next day delivery. Correct order always. Rapid payment option takes less than a minute to place an order. I have been customer of contactlenses.co.uk for more than five years which is good. But I never received any offer or discount for being a loyal customer. Other companies generally do.

By from Unknown location on 26.08.2017 23:40

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Always fantastic service

Always fantastic service. Quick delivery and quality lenses.

By from Unknown location on 26.08.2017 06:53

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Excellent

Excellent! Rapid delivery

By from Unknown location on 26.08.2017 06:23

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Fast dispatch fast delivery easy to use

Fast dispatch fast delivery easy to use

By from Unknown location on 25.08.2017 15:38

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Amazing

Fab! Never let me down. Great prices

By from Unknown location on 25.08.2017 15:23

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Great service....thanks

Great service....thanks

By from Unknown location on 25.08.2017 15:23

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been using this service for several …

been using this service for several years, very easy to order, reliable and quick delivey

By from Unknown location on 25.08.2017 15:16

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Have been buying my contact lenses from …

Have been buying my contact lenses from here for years. Easy, fast and arrives quickly.

By from Unknown location on 25.08.2017 06:56

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As always an excellent service :-)

As always an excellent service :-)

By from Unknown location on 24.08.2017 22:09

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Can't ask for more

Easy website; very fast delivery; great product

By from Unknown location on 24.08.2017 21:04

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Quick delivery and good quality contacts

Quick delivery and good quality contact lenses!

By from Unknown location on 24.08.2017 18:47

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Quick & reliable service each time for …

Quick & reliable service each time for the past ten months. Thank you.

By from Unknown location on 24.08.2017 18:22

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Used them for years

Used them for years. Great service - love the quick reorder button. Couldn't fault them.

By from Unknown location on 24.08.2017 17:21

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.