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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14217
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
286
based on 15738 customer reviews
4.8

Customer Reviews

Showing 13,051-13,100 of 15,738 items.
don't pay overpriced opticians prices

I buy 3 months at a time , super fast delivery and so simple to re order on line. Just order when I want with no contracts to worry about.

By from Unknown location on 24.02.2015 19:35

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The packaging standards are poor

The lenses were fine but for the past few orders the box that they come in wouldnt fit through my letterbox or my neigbours so i have to intrude on a neigbour or walk to the post office. I might try another supplier to see if theres can just be delivered through the door better.

By from Unknown location on 24.02.2015 19:05

Company replied:

Hello Edward, Thank you for your order and for taking the time to leave a review. Please accept our apologies that your order did not fit through yours or your neighbours letterboxes. We have tried to make the boxes we use as letter box friendly as possible but this is not the case for all types of letter box. We can appreciate how frustrating this must be, and I will pass your comments onto our Warehouse and Packaging team. If you did want to order from us again you could let Customer Support know when you make an order and request delivery of your order in a jiffy bag, which should be able to be posted through your letter box. Thank you again for your feedback which we use to help improve the service we offer, and we hope that you will consider us for future purchases. Kind regards, Sophie Contactlenses.co.uk

, 26.02.2015 15:10

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Brilliant and super quick.

2nd order. Simple reorder and boom here in 22 hours!...brill.

By from Unknown location on 24.02.2015 16:57

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EXCELLENT SERVICE

Used site for a long time now & speed of deliveries excellent. Easy site & competitive prices highly recommend.

By from Unknown location on 24.02.2015 16:39

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great value for money

cheap and good lenses, quick delivery

By from Unknown location on 24.02.2015 16:25

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Excellent

Never a problem

By from Unknown location on 24.02.2015 15:18

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What a service

Great product, great service, fast delivery. Thanks!

By from Unknown location on 24.02.2015 14:57

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Very good

Cheap, but good quality contact lenses. Very quick delivery. I would definitely recommend and will be using again.

By from Unknown location on 24.02.2015 14:54

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Half the price &same great quality

They were delivery super fast and well packed. I usually buy from my opticians but tried online as they are half the price. Still great quality, extremely please i saw this bargain ;)

By from Unknown location on 24.02.2015 14:51

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Great company

When I finally made the switch to buying my contact lenses online I soon realised how much money (and time) can be saved. Contactlenses.co.uk have given me a perfect service every single time I've used them, from altering an order to receiving the contacts within 2-3 days every time. Great company!

By from Unknown location on 24.02.2015 14:26

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Contact Lens

Fantastic service, received contact lenses the next day. Also a great product. I would definitely recommend using Contactlenses.co.uk.

By from Unknown location on 24.02.2015 08:40

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Good price and service

Very happy with both the price and service. Would definitely consider contactlenses.co.uk when I next need more supplies.

By from Unknown location on 23.02.2015 18:43

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excellent products, fast delivery too!

My first time buying products from contactlenses.co.uk and I have so pleased with my purchase. What surprised me more was that I got my hands on my products within 2 days. Will definitely shop again.

By from Unknown location on 23.02.2015 18:29

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Can't fault them

Great price, I wear them for an average of 10-12 hours when required and they are comfortable the entire time, over 10 hours and they start to become a little dry but nothing major. Delivered very fast.

By from Unknown location on 23.02.2015 17:26

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Excellent service

Next day delivery with excellent service and extensive and informative website

By from Unknown location on 23.02.2015 17:05

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Amazing service and product!

I had decided to find out what the internet could produce with my prescription and hey presto, the next day lenses arrived within 24 hours of ordering them. Could not fault them or the service. Thank you

By from Unknown location on 23.02.2015 16:11

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excellent

Next day delivery. Would highly recomend. A*

By from Unknown location on 23.02.2015 15:51

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Great value you for money and great service!

Ive never had a problem with any of the products I have ordered from this website. They arrive very promptly. Due to the significantly lower price of the contact lenses it's obvious to expect they will have an issue somewhere - although the only thing I could think of is perhaps they last 5 months with 6 monthly pairs rather than 6 months but overall it works out a lot cheaper!

By from Unknown location on 23.02.2015 15:47

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biofinity monthly disposables

these contacts are the best yet they fit well and do not itch or get dry .. contactlenses .co.uk delivered them quick and there was good infomation on the purchase and delivery .

By from Unknown location on 23.02.2015 15:45

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Love this services, very efficient and brilliant....,

I love this service and the product, never had any problem . Strongly recommend this to everyone.

By from Unknown location on 23.02.2015 15:44

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They've never let me down

Have been using contactlenses.co.uk for 3 years and not once have they let me down. Highly recommend. No fuss, well priced, easy to order and pay - and delivery within two days every time.

By from Unknown location on 23.02.2015 15:34

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Excellent Service

Re-order from website and arrives next business day. Emails to inform of progress, great value. Its how buying from the 'web' should be.

By from Unknown location on 23.02.2015 15:10

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As usual... Excellent!

I have been using this company for several years now as well as my friends who i had recommend. This company has the fastest delivery i know and i have never had an issues with them! PLUS if you recommend someone you get a discount! PLUS PLUS... you wont find cheaper! Thanks again for an amazing service.

By from Unknown location on 23.02.2015 15:01

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No problems. Great fast service.

Good prices, fast delivery, absolutely happy with product. Would definitely recommend and will use again for my next batch.

By from Unknown location on 23.02.2015 15:00

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Shipping

Very fast shipping which I liked a lot!!!

By from Unknown location on 22.02.2015 06:54

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Excellent service

Lenses were as advertised, packaged well and arrived very quickly, thank you

By from Unknown location on 21.02.2015 16:56

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Would not shop anywhere else!!

Great website!! I cannot believe how quick lenses are delivered once ordered!! They also sent me a trial of a cheaper lense which I would have not tried otherwise & I loved them. They haved me a fortune in lenses!

By from Unknown location on 20.02.2015 22:29

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Super quick deliver, great product

I've ordered from contactlenses.co.uk for about three years and I've never had a single problem with them, they deliver so quickly and their products are a great price. Once they didn't have what I ordered in stock so they sent me replacement lenses which were about 4 times more then what I had ordered for no extra cost and apologised for the inconvenience. Really great customer service.

By from Unknown location on 20.02.2015 20:27

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swift service and good lenses

I would recommend this service. I have used a high street outlet in the past and each box cost double what I paid online.

By from Unknown location on 20.02.2015 17:46

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Excellent service.

Excellent service. Ordered my contact lenses on a Friday afternoon and they were there Saturday morning! With free dlivery and returns too!

By from Unknown location on 20.02.2015 15:28

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Fast and reliable service

I've never had any problems with this company. Possibly not the cheapest, but the website is well stocked and user-friendly and they deliver next day, without fail.

By from Unknown location on 20.02.2015 15:23

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Daily lenses

Great lenses- good price. Fast delivery always.

By from Unknown location on 20.02.2015 15:18

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Crystal lenses

I would not normally bother with reviews but thought I would review the Crystal contact lenses due to all the bad reviews out there. I must admit I probably would have ordered the lenses if I had read the reviews first, but I ordered and then read the reviews. I did think it was a mistake ordering having read the reviews, however having been wearing the lenses for a week now I would recommend. They are little fiddly putting in, I'm not sure if the material is less rigid than my usual lenses as they fold a bit more when you take them out of the holder. I have been wearing for around 11 hours a day and they have been found, beyond 11 hours and you can start to feel them becoming a little uncomfortable, however I have found this in the past with other standard lenses, you tend to get a few more hours with the Aquaplus type etc I would recommend and will be cancelling more usual subscription for another brand in favour of Crystal. I would suggest at £7.50 a box its worth a trial as I did

By from Unknown location on 20.02.2015 15:15

Company replied:

Hello Andrew, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the Crystal lenses. They are our most popular lens on the site. However as is the way, people are more likely to leave a bad review for something if they do not like it, than they are to leave a positive review if they do like the item! As with any lens, not everyone is going to find the Crystal lenses suitable, as there are many factors to take into consideration such as material and size. However as you have said, for the price we think it is worth trying them out. Thanks again for your positive comments and we look forward to welcoming you back in the future. Kind regards, Sophie Contactlenses.co.uk

, 23.02.2015 13:18

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Excellent as always!

Always excellent.

By from Unknown location on 20.02.2015 14:57

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"""Great Service"""

I have been using contactlenses.co.uk for many years now and I have found their service to be brilliant. Never had any problems the website is easy to use and delivery is always very quick and free for first class post which always arrives next day. Thanks for a great service.

By from Unknown location on 20.02.2015 10:43

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Brilliant service

easy to use web site that saves your previous order and fast delivery. Perfect.

By from Unknown location on 19.02.2015 20:59

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Just... Brilliant!

I have been using this site for a few years now and all I can say is Brilliant! Brilliant Service, Brilliant Quality and Brilliant Value!

By from Unknown location on 19.02.2015 18:57

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Next day delivery

I ordered my lenses at 3pm one day and they arrived within 24 hours, great service would recommend to friends.

By from Unknown location on 19.02.2015 16:30

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Excellent!

Easy ordering, very prompt delivery, overall excellent service from start to finish

By from Unknown location on 19.02.2015 15:34

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Excellent service.

Provides a first class service every time.

By from Unknown location on 19.02.2015 15:25

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Review title

Excellent – no reservations, I would recommend this company to anyone.

By from Unknown location on 19.02.2015 15:07

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Excellent service!

I've ordered my contact lenses from here and everytime they arrive next day! Great service.

By from Unknown location on 19.02.2015 14:54

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Service and Value

All ways great service value and communication I have nothing but praise for this company after several years of use.

By from Unknown location on 19.02.2015 10:14

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slow to deliver

I was surprised when I realised (having ordered the lenses) how long it would take for them to be dispatched. Surely this could be faster?

By from Unknown location on 19.02.2015 10:13

Company replied:

Hello Paddy, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies for the delay in despatching your order. We usually have the dailies in stock however on this occasion they regrettable were not. You would have been given an expected despatch date at the time of placing the order, and we despatched a day earlier than this. However we can appreciate that you would have expected them sooner, and usually this would have been the case. We apologise for any inconvenience this caused to you and hope that you will still consider us for future purchases. Your comments will be passed into our buying team to ensure that we have sufficient stock to ensure a quicker delivery. Thank you again for your feedback which helps us improve the service we provide to you and others. We hope you have a great weekend. Kind regards, Sophie Contactlenses.co.uk

, 20.02.2015 18:55

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Dalies contact lens

Excellent service, delivery was very prompt

By from Unknown location on 19.02.2015 06:26

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re-order

.Fantastic service as Always

By from Unknown location on 19.02.2015 03:01

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Contact Lenses.co.uk

Fast, efficient and hassle free experience as always. The monthly reminders are also extremely thoughtful and great service overall. I've only ever bought from them and wouldn't think to look elsewhere. Thanks!

By from Unknown location on 19.02.2015 02:23

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Easy and quick!

Hi, I'm using this website since 2008 and they never let me down. It is a quick and easy way to get contact lenses with all info trough the process from the very first click. Thanks for your service Very happy customer Monika

By from Unknown location on 18.02.2015 18:20

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Great service, fast delivery

Placed my order and my contact lenses were with me the next day. Great price, quick delivery.

By from Unknown location on 18.02.2015 16:04

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Cheap and quality contact lenses

Speedy delivery, cheap contact lenses and very comfortable.

By from Unknown location on 18.02.2015 15:20

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.