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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14217
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
286
based on 15738 customer reviews
4.8

Customer Reviews

Showing 13,201-13,250 of 15,738 items.
EXCELLENT SERVICE

easy to understand website and very fast delivery, just a couple of days to arrive... A+

By from Unknown location on 09.02.2015 15:03

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Quick service

Easy to order, quick shipping. Works very well!

By from Unknown location on 09.02.2015 15:00

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Brilliab

Great fast service

By from Unknown location on 09.02.2015 10:14

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Prompt as always :-)

I rarely give 5 star reviews, however this is one instance where the service deserves it, once in the past when I did make an incorrect order (forgot the minus from the dioptre measure), there was no fuss or hoops to jump through, they sent me my corrected order while I returned my incorrect order :-) would recommend.

By from Unknown location on 09.02.2015 08:46

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very happy with orders

Have been a customer for 3+ years and have been extremely happy with the service and product. I get the coloured lenses from freshlook as they are really good at giving my brown eyes the lighter colours in a natural fashion without it being too noticeable. The most recent order I had a problem with as the lense was damaged and have been in contact with the customer service team and will see if they can be replaced, as I would love to continue being a customer if I feel they do value their long term customers and are happy to tend to their needs or make their experience as good as possible.

By from Unknown location on 08.02.2015 18:47

Company replied:

Hello Rose, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we have provided and with the lenses you purchase. However please accept our sincere apologies that on this occasion you received a faulty lens. The lenses we supply come directly from the manufacturers and very occasionally there can be a manufacturing fault. We are sorry that you have experienced this and our Customer Support team have already been in contact with you and arranged for a replacement lens to be sent out. Thanks for your feedback and for your valued custom and we hope that next time you order we will be able to offer the 5* service we strive for. Have a good week, Kind regards, Sophie Contactlenses.co.uk

, 09.02.2015 11:33

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Great Service

It was so easy and straightforward. I ordered the lenses on a Saturday morning and they arrived on Monday. All for a fantastic price. I will definitely be using them again.

By from Unknown location on 08.02.2015 05:45

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Brilliant Lot

I have been ordering my contact lenses from them for years now. They have never got anything wrong and most of the time the lenses arrive the next day. When I have called them their staff are always polite, friendly and knowledgeable and have information to hand very quickly whenever dealing with an issue or a re-order.

By from Unknown location on 07.02.2015 15:46

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Fantastic

Great lenses, comfortable and a great wear. I was a little hesitant to buy these as I had never brought any lenses off the internet before but I needent have worried. These are great lenses, great value for money, delivered quickly, No fuss. I would definitely recommend these lenses.

By from Unknown location on 06.02.2015 22:31

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great customer service

The speed of delivery is excellent would recommend

By from Unknown location on 06.02.2015 17:50

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excellent product, price and service. no complaints.

I was a bit wary of ordering contacts online to start with. But after getting so fed up with the service and cost of lenses from high street opticians I decided to give it a try. I've been buying contacts from contactlenses.co.uk for around 6 months now and I should have switched sooner! I haven't noticed any difference in quality between the basic everyday lenses from online and Specsavers. The online lenses are half the price per box as I buy them, and the service is incomparably better. Lenses arrive 1-2 days after ordering, which is quicker than ordering them to an opticians store. For free postage too I really couldn't hope for more. Payment and dispatch confirmation is received and accurate. I've had no problems at all. Have already recommended to family and friends.

By from Unknown location on 06.02.2015 15:02

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First time customer

The Purevision lenses arrived the next day even though I ordered them at 4pm Brilliant !! Theres not much I can say other than excellent service good qualty lenses. For a very reasonable price.....Very happy customer

By from Unknown location on 06.02.2015 15:01

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Great service

Easy way to order, solid packaging and superfast delivery. That's what customers need.

By from Unknown location on 06.02.2015 15:00

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Good quality lenses...

at a very reasonable price.

By from Unknown location on 05.02.2015 20:39

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great

Always there when needed excellent next day service as I said great :)

By from Unknown location on 05.02.2015 19:01

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Great service

Easy to use website and fast delivery - spot on!

By from Unknown location on 05.02.2015 18:58

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conyacts

Good value for money

By from Unknown location on 05.02.2015 18:14

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contact lenses

Fast delivery and best results!!

By from Unknown location on 05.02.2015 17:12

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amazing

fast, cheap and great returns policy highly recommended!

By from Unknown location on 05.02.2015 15:34

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great service, great product

I have been buying from this website for years now, very good choice and the delivery was incredibly fast,

By from Unknown location on 05.02.2015 15:05

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Realiable and quick postage

I have been using Contactlenses.co.uk for years and I will continue to use them. They are reliable, competitively priced and the postage is quick.

By from Unknown location on 05.02.2015 07:09

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Quick delivery

Comfortable lenses.

By from Unknown location on 04.02.2015 22:34

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First class service

Super fast delivery every time and great prices

By from Unknown location on 04.02.2015 20:09

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Contact lenses

Bought contact lenses but was shocked when only 30 arrived which equated to two weeks of supply, quite expensive

By from Unknown location on 04.02.2015 18:15

Company replied:

Hello Peter, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that you were not happy with your purchase. The Focus Dailies are sold in the standard 30 lens size box. Many customers have different prescriptions in each eye and so require 2 boxes, one for each eye, giving a months supply. I can see how you would be unhappy if you were expecting a months supply and only received 2 weeks. We offer a free returns service so if the box is unopened we would be happy to refund upon return. Our Customer Support team has been in contact with details of this. We have also arranged for some samples to be sent to you of a better value lens we stock, that many customers have found to be a good alternative to your current lenses. We aim for a 5* service and it is regrettable that on this occasion we did not provide the service you expected. I am sure if you were to order again we would offer the 5* service we strive for! Kind regards, Sophie Contactlenses.co.uk

, 05.02.2015 10:51

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Excellent, excellent service

Just to add to what the majority of customers have already said. An excellent company that other companies should learn from in providing all round excellent service.

By from Unknown location on 04.02.2015 17:05

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Quick delivery

Value for money although one lense was dry when opened. Well worth it . Recommend

By from Unknown location on 04.02.2015 16:39

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Great Service Everytime

Have been a Contactlenses customer for a few years now and have always had great service. Good prices and speedy delivery. Will continue to use them and I recommend them highly.

By from Unknown location on 04.02.2015 16:01

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Great service everytime!

contactlenses.co.uk make it easy to research and buy contact lenses. There is lots of product information to help you make the right choice for your lenses. I also like the reorder feature which saves me searching every time for a repeat of previous orders. Great value and I even received a trial pair of better value lenses in my last order.

By from Unknown location on 04.02.2015 08:43

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Excellent service

I've been ordering lenses from Contactlenses.co.uk for years for my whole family and they have never let me down. They always deliver within 48 hours of placing the order. And the prices are very affordable. I would never use any other website company.

By from Unknown location on 04.02.2015 00:51

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Very quick servicev

Very quick delivery and exaclty what I wanted

By from Unknown location on 03.02.2015 22:39

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Love the delivery time

Order my contacts on Monday, at my door by Wednesday…love this service! Always come back for good service!!!

By from Unknown location on 03.02.2015 21:33

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Excellent customer service

Very efficient service from ordering to delivery

By from Unknown location on 03.02.2015 20:51

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Review

Never had any issues and contact lenses are always sent out right away! Would highly recommend using this company.

By from Unknown location on 03.02.2015 19:41

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A☆ service

Ordering is very easy and quick. Delivery is always very fast. There is a vast choice of lenses at great prices, a lot cheaper than the opticians

By from Unknown location on 03.02.2015 18:37

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Arrived As Agreed On Time...

I have a reminder system that allows me to ring when a week's supply left, always greeted by a friendly member of staff, confirmation of order and dispatch date, and more importantly a 'thank you' for your business... All anyone can ask for...

By from Unknown location on 03.02.2015 17:11

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Excellent

I have used this company for a few years now, fast delivery great prices and never a problem.

By from Unknown location on 03.02.2015 16:53

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Perfect.

Quick, simple and reliable. Lenses come in small 'post through the letter box'size so no delivery problems. Easy to use website with wide variety of different lens types and brands.

By from Unknown location on 03.02.2015 16:29

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Couldnt ask for more!!

This has been an absolute godsend....ordering was so easy website very user friendly, delivery so quick very impressive ....absolutely love my lenses, i have very dry eyes and these lenses are just perfect, i forget i am wearing them most of the time such a relief to have such comfortable lenses i wont be shopping anywhere else from now on thank you so much!!

By from Unknown location on 03.02.2015 16:24

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Great site and service

Good site, easy to navigate and place an order. E mail received to confirm order and confirm dispatch of order. Will definitely use Contactlenses.co.uk for all my future orders.

By from Unknown location on 03.02.2015 16:09

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Excellent company to deal with

Delivery is fast and very reliable. I have been using this company for several years and I cannot fault their service.

By from Unknown location on 03.02.2015 16:06

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Great service

I have never worn contact lenses before but after ordering from this website I am very happy with the service. Very fast delivery even when I ordered in emergency. Lenses are great to wear. Many compliments received for wearing pure hazel coloured lens so I always order them over and over again. Great service without a doubt

By from Unknown location on 03.02.2015 15:37

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Excellent service

Goods were despatched on day of order and received next day

By from Unknown location on 03.02.2015 15:30

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Excellent

I have been getting fee month supply from a local high street, they have mucked about lost my phone number twice, I got fed up being blind. I read the description very carefully, I was being pushed into buying dalies from this other company, but after some research decided to try this company. I got 3 months contact lens monthlies, plus solution and box for cleaning. Wow I'm so delighted, they are so comfortable you forget your wearing them, if I take a nap I don't need to worry, all the instructions came with the lenses. Highly recommend A1

By from Unknown location on 03.02.2015 15:16

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Bish bash bosh

On the web ordered and delivered all within a few days brill 👍

By from Unknown location on 03.02.2015 14:57

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Excellent Service.

Excellent service and great price.

By from Unknown location on 03.02.2015 14:54

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So Convenient..

Ordered my amazing new prescription Freshlook ColourBlends and they were delivered quickly and securely, I will always use Contactlenses.co.uk from now on.

By from Unknown location on 03.02.2015 11:09

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excellent value

Lens turned up within 2 days of order . Comfortable fit . Well worth the value .

By from Unknown location on 03.02.2015 06:36

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Very good service.

Fast delivery and dispatch time. I like that you offer free returns too. And the contact lenses are good quality.

By from Unknown location on 03.02.2015 04:48

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Awesome, would highly recommend

I've been ordering my contact lenses through Contactlenses.co.uk for almost two years and they've never let me down. Super speedy delivery, cheap prices and quality contact lenses. They even send me reminders just before I run out. Really can't fault this company and would highly recommend them : )

By from Unknown location on 02.02.2015 21:28

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Great company been using for years now!

Very good quality and price, so much cheaper and easier than the opticians!! Deliveries are always on time and they have never let me down! Great company always providing a great service at a great cost!!!

By from Unknown location on 02.02.2015 20:38

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good service super quick

Very good company, haven't tried out the lenses yet but they arrived very quickly (1-2 days I think) well packaged. I recommend this website

By from Unknown location on 02.02.2015 19:26

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.